chatwootcustomer-supportlivechatcrm

Chatwoot

Chatwoot is an open-source, self-hosted customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified inbox. It supports website live chat widgets, Facebook Messenger, Instagram, Twitter, WhatsApp, Telegram, Line, SMS, and email channels. This stack deploys the Chatwoot web application and a Sidekiq background worker for async job processing, backed by PostgreSQL 16 for data storage and Redis 7 for caching and job queuing. Chatwoot features agent assignment rules, canned responses, automation rules, conversation labels, team management, CSAT surveys, and reporting dashboards. It also provides a REST API, webhooks, and integrations with tools like Slack, Dialogflow, and custom bots. After deployment, access the web UI on port 3000 to create your admin account, set up your inbox channels, and install the chat widget on your website.

Ouvrir dans l'Éditeur Tous les Modèles4 services · 1 réseaux · 4 volumes

Services Inclus

chatwoot

chatwoot/chatwoot:latest

redémarrage: always

Ports : 3000:3000

volumes: 2 mounts

Env vars: 16

healthcheck

Variables d'Environnement :

SECRET_KEY_BASE=${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}

FRONTEND_URL=${FRONTEND_URL:-http://localhost:3000}

RAILS_ENV=production

NODE_ENV=production

POSTGRES_HOST=postgres

POSTGRES_PORT=5432

POSTGRES_DATABASE=${POSTGRES_DB:-chatwoot}

POSTGRES_USERNAME=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

REDIS_URL=redis://redis:6379

RAILS_LOG_TO_STDOUT=true

SMTP_ADDRESS=${SMTP_ADDRESS:-}

SMTP_PORT=${SMTP_PORT:-587}

SMTP_USERNAME=${SMTP_USERNAME:-}

SMTP_PASSWORD=${SMTP_PASSWORD:-}

MAILER_SENDER_EMAIL=${MAILER_SENDER_EMAIL:-Chatwoot <[email protected]>}

sidekiq

chatwoot/chatwoot:latest

redémarrage: always

volumes: 2 mounts

Env vars: 9

Variables d'Environnement :

SECRET_KEY_BASE=${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}

FRONTEND_URL=${FRONTEND_URL:-http://localhost:3000}

RAILS_ENV=production

POSTGRES_HOST=postgres

POSTGRES_PORT=5432

POSTGRES_DATABASE=${POSTGRES_DB:-chatwoot}

POSTGRES_USERNAME=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

REDIS_URL=redis://redis:6379

postgres

postgres:16-alpine

redémarrage: always

volumes: 1 mount

Env vars: 3

healthcheck

Variables d'Environnement :

POSTGRES_DB=${POSTGRES_DB:-chatwoot}

POSTGRES_USER=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

redis

redis:7-alpine

redémarrage: always

volumes: 1 mount

healthcheck

YAML Généré

# Generated by ComposeHub (composehub.dev)
name: chatwoot
services:
  chatwoot:
    image: chatwoot/chatwoot:latest
    restart: always
    command:
      - bundle
      - exec
      - rails
      - s
      - "-p"
      - "3000"
      - "-b"
      - 0.0.0.0
    ports:
      - 3000:3000
    volumes:
      - chatwoot_storage:/app/storage
      - chatwoot_public:/app/public
    environment:
      SECRET_KEY_BASE: ${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}
      FRONTEND_URL: ${FRONTEND_URL:-http://localhost:3000}
      RAILS_ENV: production
      NODE_ENV: production
      POSTGRES_HOST: postgres
      POSTGRES_PORT: "5432"
      POSTGRES_DATABASE: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USERNAME: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
      REDIS_URL: redis://redis:6379
      RAILS_LOG_TO_STDOUT: "true"
      SMTP_ADDRESS: ${SMTP_ADDRESS:-}
      SMTP_PORT: ${SMTP_PORT:-587}
      SMTP_USERNAME: ${SMTP_USERNAME:-}
      SMTP_PASSWORD: ${SMTP_PASSWORD:-}
      MAILER_SENDER_EMAIL: ${MAILER_SENDER_EMAIL:-Chatwoot <[email protected]>}
    networks:
      - chatwoot
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    healthcheck:
      test:
        - CMD-SHELL
        - curl -f http://localhost:3000/auth/sign_in || exit 1
      interval: 30s
      timeout: 10s
      retries: 5
      start_period: 90s
    deploy:
      resources:
        limits:
          cpus: "2.00"
          memory: 1536M
        reservations:
          cpus: "0.50"
          memory: 512M
    labels:
      com.composehub.description: Chatwoot web application and customer engagement platform
  sidekiq:
    image: chatwoot/chatwoot:latest
    restart: always
    command:
      - bundle
      - exec
      - sidekiq
      - "-C"
      - config/sidekiq.yml
    volumes:
      - chatwoot_storage:/app/storage
      - chatwoot_public:/app/public
    environment:
      SECRET_KEY_BASE: ${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}
      FRONTEND_URL: ${FRONTEND_URL:-http://localhost:3000}
      RAILS_ENV: production
      POSTGRES_HOST: postgres
      POSTGRES_PORT: "5432"
      POSTGRES_DATABASE: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USERNAME: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
      REDIS_URL: redis://redis:6379
    networks:
      - chatwoot
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    deploy:
      resources:
        limits:
          cpus: "1.00"
          memory: 1024M
        reservations:
          cpus: "0.25"
          memory: 256M
    labels:
      com.composehub.description: Chatwoot Sidekiq background worker for async jobs
  postgres:
    image: postgres:16-alpine
    restart: always
    volumes:
      - chatwoot_db:/var/lib/postgresql/data
    environment:
      POSTGRES_DB: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USER: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
    networks:
      - chatwoot
    healthcheck:
      test:
        - CMD-SHELL
        - pg_isready -U ${POSTGRES_USER:-chatwoot} -d ${POSTGRES_DB:-chatwoot}
      interval: 5s
      timeout: 5s
      retries: 10
      start_period: 30s
    deploy:
      resources:
        limits:
          cpus: "1.00"
          memory: 512M
        reservations:
          cpus: "0.25"
          memory: 128M
    labels:
      com.composehub.description: PostgreSQL 16 database for Chatwoot
  redis:
    image: redis:7-alpine
    restart: always
    command:
      - redis-server
      - "--save"
      - "20"
      - "1"
      - "--loglevel"
      - warning
      - "--maxmemory"
      - 256mb
      - "--maxmemory-policy"
      - allkeys-lru
    volumes:
      - chatwoot_redis:/data
    networks:
      - chatwoot
    healthcheck:
      test:
        - CMD-SHELL
        - redis-cli ping | grep PONG
      interval: 5s
      timeout: 5s
      retries: 10
      start_period: 10s
    deploy:
      resources:
        limits:
          cpus: "0.50"
          memory: 320M
        reservations:
          cpus: "0.10"
          memory: 64M
    labels:
      com.composehub.description: Redis 7 for Chatwoot caching and job queuing
networks:
  chatwoot:
    driver: bridge
volumes:
  chatwoot_storage:
    driver: local
  chatwoot_public:
    driver: local
  chatwoot_db:
    driver: local
  chatwoot_redis:
    driver: local

Informations Rapides

Services: 4
Réseaux: 1
Volumes: 4

Quand l'Utiliser

Ce modèle est idéal pour mettre en place un environnement chatwoot Tous les services sont préconfigurés avec des healthchecks, des limites de ressources et des valeurs par défaut raisonnables. Personnalisez les variables d'environnement avant de déployer en production.

Conseils

Changez tous les mots de passe par défaut avant le déploiement
Vérifiez les limites de ressources pour votre matériel
Ajoutez un reverse proxy pour le HTTPS en production
Configurez des stratégies de sauvegarde pour les volumes de données

Ouvrir dans l'Éditeur

Chatwoot

Services Inclus

chatwoot

chatwoot/chatwoot:latest

redémarrage: always

Ports : 3000:3000

volumes: 2 mounts

Env vars: 16

healthcheck

Variables d'Environnement :

SECRET_KEY_BASE=${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}

FRONTEND_URL=${FRONTEND_URL:-http://localhost:3000}

RAILS_ENV=production

NODE_ENV=production

POSTGRES_HOST=postgres

POSTGRES_PORT=5432

POSTGRES_DATABASE=${POSTGRES_DB:-chatwoot}

POSTGRES_USERNAME=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

REDIS_URL=redis://redis:6379

RAILS_LOG_TO_STDOUT=true

SMTP_ADDRESS=${SMTP_ADDRESS:-}

SMTP_PORT=${SMTP_PORT:-587}

SMTP_USERNAME=${SMTP_USERNAME:-}

SMTP_PASSWORD=${SMTP_PASSWORD:-}

MAILER_SENDER_EMAIL=${MAILER_SENDER_EMAIL:-Chatwoot <[email protected]>}

sidekiq

chatwoot/chatwoot:latest

redémarrage: always

volumes: 2 mounts

Env vars: 9

Variables d'Environnement :

SECRET_KEY_BASE=${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}

FRONTEND_URL=${FRONTEND_URL:-http://localhost:3000}

RAILS_ENV=production

POSTGRES_HOST=postgres

POSTGRES_PORT=5432

POSTGRES_DATABASE=${POSTGRES_DB:-chatwoot}

POSTGRES_USERNAME=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

REDIS_URL=redis://redis:6379

postgres

postgres:16-alpine

redémarrage: always

volumes: 1 mount

Env vars: 3

healthcheck

Variables d'Environnement :

POSTGRES_DB=${POSTGRES_DB:-chatwoot}

POSTGRES_USER=${POSTGRES_USER:-chatwoot}

POSTGRES_PASSWORD=${POSTGRES_PASSWORD:-changeme}

redis

redis:7-alpine

redémarrage: always

volumes: 1 mount

healthcheck

YAML Généré

# Generated by ComposeHub (composehub.dev)
name: chatwoot
services:
  chatwoot:
    image: chatwoot/chatwoot:latest
    restart: always
    command:
      - bundle
      - exec
      - rails
      - s
      - "-p"
      - "3000"
      - "-b"
      - 0.0.0.0
    ports:
      - 3000:3000
    volumes:
      - chatwoot_storage:/app/storage
      - chatwoot_public:/app/public
    environment:
      SECRET_KEY_BASE: ${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}
      FRONTEND_URL: ${FRONTEND_URL:-http://localhost:3000}
      RAILS_ENV: production
      NODE_ENV: production
      POSTGRES_HOST: postgres
      POSTGRES_PORT: "5432"
      POSTGRES_DATABASE: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USERNAME: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
      REDIS_URL: redis://redis:6379
      RAILS_LOG_TO_STDOUT: "true"
      SMTP_ADDRESS: ${SMTP_ADDRESS:-}
      SMTP_PORT: ${SMTP_PORT:-587}
      SMTP_USERNAME: ${SMTP_USERNAME:-}
      SMTP_PASSWORD: ${SMTP_PASSWORD:-}
      MAILER_SENDER_EMAIL: ${MAILER_SENDER_EMAIL:-Chatwoot <[email protected]>}
    networks:
      - chatwoot
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    healthcheck:
      test:
        - CMD-SHELL
        - curl -f http://localhost:3000/auth/sign_in || exit 1
      interval: 30s
      timeout: 10s
      retries: 5
      start_period: 90s
    deploy:
      resources:
        limits:
          cpus: "2.00"
          memory: 1536M
        reservations:
          cpus: "0.50"
          memory: 512M
    labels:
      com.composehub.description: Chatwoot web application and customer engagement platform
  sidekiq:
    image: chatwoot/chatwoot:latest
    restart: always
    command:
      - bundle
      - exec
      - sidekiq
      - "-C"
      - config/sidekiq.yml
    volumes:
      - chatwoot_storage:/app/storage
      - chatwoot_public:/app/public
    environment:
      SECRET_KEY_BASE: ${SECRET_KEY_BASE:-changeme-generate-a-long-random-hex-string}
      FRONTEND_URL: ${FRONTEND_URL:-http://localhost:3000}
      RAILS_ENV: production
      POSTGRES_HOST: postgres
      POSTGRES_PORT: "5432"
      POSTGRES_DATABASE: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USERNAME: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
      REDIS_URL: redis://redis:6379
    networks:
      - chatwoot
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    deploy:
      resources:
        limits:
          cpus: "1.00"
          memory: 1024M
        reservations:
          cpus: "0.25"
          memory: 256M
    labels:
      com.composehub.description: Chatwoot Sidekiq background worker for async jobs
  postgres:
    image: postgres:16-alpine
    restart: always
    volumes:
      - chatwoot_db:/var/lib/postgresql/data
    environment:
      POSTGRES_DB: ${POSTGRES_DB:-chatwoot}
      POSTGRES_USER: ${POSTGRES_USER:-chatwoot}
      POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-changeme}
    networks:
      - chatwoot
    healthcheck:
      test:
        - CMD-SHELL
        - pg_isready -U ${POSTGRES_USER:-chatwoot} -d ${POSTGRES_DB:-chatwoot}
      interval: 5s
      timeout: 5s
      retries: 10
      start_period: 30s
    deploy:
      resources:
        limits:
          cpus: "1.00"
          memory: 512M
        reservations:
          cpus: "0.25"
          memory: 128M
    labels:
      com.composehub.description: PostgreSQL 16 database for Chatwoot
  redis:
    image: redis:7-alpine
    restart: always
    command:
      - redis-server
      - "--save"
      - "20"
      - "1"
      - "--loglevel"
      - warning
      - "--maxmemory"
      - 256mb
      - "--maxmemory-policy"
      - allkeys-lru
    volumes:
      - chatwoot_redis:/data
    networks:
      - chatwoot
    healthcheck:
      test:
        - CMD-SHELL
        - redis-cli ping | grep PONG
      interval: 5s
      timeout: 5s
      retries: 10
      start_period: 10s
    deploy:
      resources:
        limits:
          cpus: "0.50"
          memory: 320M
        reservations:
          cpus: "0.10"
          memory: 64M
    labels:
      com.composehub.description: Redis 7 for Chatwoot caching and job queuing
networks:
  chatwoot:
    driver: bridge
volumes:
  chatwoot_storage:
    driver: local
  chatwoot_public:
    driver: local
  chatwoot_db:
    driver: local
  chatwoot_redis:
    driver: local